Return & Refund policy

Thank you for shopping with Essentials India .We want to give you the best experience possible. Please read our policy carefully before making a purchase.

1. Returns

      . We accept returns only if the product you received is defective, damaged, or                            incorrect.

      . Requests for return must be made within 5 days of delivery by contacting us at                   essentialssindia@gmail.com / + 91 - 8401487890

      . To be eligible, items must be unused, and should in their original packaging, and               with proof of purchase.

2. Refunds

       . Once your return is approved, we will initiate a refund to your original method of                  payment.

       . Refunds usually take 5–10 business days, depending on your payment provider.

       . Shipping charges are non-refundable.

3. Non-Returnable/Non-Refundable Items

       . Personal care items, innerwear, or customized products are not eligible for                     returns.

       . Products damaged due to misuse or normal wear & tear will not be accepted.

4. Exchanges

        . At this time, we do not offer direct product exchanges. If you need a different                  item, please place a new order once your refund is processed.

5. Order Cancellations

        . Orders can only be cancelled within 24 hours of purchase before they are                            processed by our suppliers.

6. Contact Us

         . For any issues regarding your order, email us at essentialssindia@gmail.com or                   call us at +91 - 8401487890